Do I Pay For Delivery In UK Mainland?
No.  Delivery to private addresses in the UK mainland is Free of charge from Monday to Friday during normal working hours.

Where Do You Deliver To?
We will deliver to private addresses throughout the UK mainland that must be the same address as the registerd address for the credit/debit card used for payment. Under normal circumstances we will not deliver to address  that are not secure, i.e. communal postal address or PO Box No's.  If this affects your order with The Beanbag Company, we will notify you accordingly.

Will You Deliver to Northern Ireland, The Isle of Man, The Channel Islands or any other Over Sea's Location?
Under normal circumstances the we are not able to deliver to customers in these locations. However, it may be possible subject to an additional charge. Please contact us at info@thebeanbagcompany.com for more information.

Do You Deliver On Saturday?
Delivery to UK mainland private addresses can be arranged but will be subject to an additional charge. Please contact us at info@thebeanbagcompany.com for more information.

What Will Happen If I Am Not In?
If you are not at home to accept delivery of your order on the pre-advised delivery date, the courier will return your goods to us and delivery will not be attempted again until a further delivery charge has been paid. Please see below for more information of re-delivery charges.

Delivery of Empty Beanbag Only – i.e. Cover only
A re-delivery charge of £12.50 will be debited from your payment card for each subsequent failed delivery.

Delivery of Empty Beanbag and Beans
A re-delivery charge will be debited from your payment card for each subsequent attempted re-delivery. The rate depends on the style of beanbag you have ordered as follows:

If you receive the empty cover but failed to receive the beans (price applicable to UK Mainland only):
Product           Failed Delivery     Re-Delivery Charge
splodge                  £32.00                       £20.00
splodge 4.2            £48.20                       £30.00
slouch                    £16.00                       £10.00
whoosh                  £16.00                       £10.00
yippie                     £14.15                       £8.00

 
If you failed to receive both empty cover and beans (price applicable to UK Mainland only):
Product           Failed Delivery     Re-Delivery Charge
splodge                  £44.50                       £20.00
splodge 4.2            £60.70                       £30.00
slouch                    £28.50                       £10.00
whoosh                  £28.50                       £10.00
yippie                     £24.65                       £8.00

We will send you an email confirmation prior to delivery of your order to advise you of the anticipated delivery date. If no one will be available to take delivery of your order on the advised delivery date you must contact us within 24 hours by email so we can make alternative arrangements and to ensure you will avoid any unnecessary failed delivery and re-delivery charges.

Will You Deliver My Chosen Beanbag Filled?
No.  To avoid any potential damage to your beanbag when it is in transit, we will send it empty with full instructions on how to fill it. If you have ordered polystyrene beans to fill your bag, they will be delivered to you direct from the manufacturer.

How Many Deliveries Will I Receive?
If you choose  the drop down option of 'cover only', you will receive one delivery.  If you choose the drop down option of 'with beans' you will receive two deliveries.

Is It Easy To Fill My Beanbag?
Yes - it's very easy indeed.  You just need to open the outer zipper and the interliner zipper on your beanbag and insert the beans.  Once you finish filling, please close zippers fully to avoid leakage.

Will I Receive Enough Polydtyrene Beads To Fill My Beanbag?
If you choose to purchase the 'with beans', we will send you the correct quantity to fill your beanbag.